Is an adult signature required for my e-liquid delivery?

For many states, no. However, if "Adult Signature Required" appears on your order, then yes, your state has passed a law requiring an adult (21 years of age or older) must be present with a valid form of ID to sign for the delivery.

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ADULT SIGNATURE REQUIRED

If you aren’t available to sign for your delivery, please make sure that another adult is present.

If it’s more convenient for you, we’re also able to ship your order to a business address.

WHERE'S MY STUFF?

Order Status - Track Packages

After an order has shipped, you can track your packages on our website.

From Your Orders, you can find tracking information in your order details. Click on the tracking link for more information.

TAKE CONTROL OF YOUR PACKAGES

Sign up for USPS Informed Delivery

Informed Delivery® is a free notification feature that gives you the ability to digitally manage your packages scheduled to arrive soon. Informed Delivery benefits the entire household by allowing users to view what is coming to their mailbox whenever, wherever – even while traveling – on a computer, tablet, or mobile device.

MORE INFORMATION

What if I or another adult is not available to receive my delivery?

Your shipping carrier will attempt three deliveries. After three delivery attempts, your shipping carrier may hold your delivery at their local facility for up to two days before returning the package to us, or it may be returned to us immediately after the third delivery attempt.

An adult must be present

Please note that an adult (anyone 21 years of age or older, it does not have to be you) must be present with a valid form of ID to sign for the delivery. If you aren’t available to sign for your delivery, please make sure that another adult is present.

Adult Verification Signature? Why should I pay that?

This means that An adult (21 years of age or older) is required to provide a valid government-issued ID to the delivery employee and sign for the package. This additional step will add a Adult Signature Required fee onto every order.
We are mandated by law to send all packages with Adult Signature Required. Please do not ask us to waive the adult signature as we are lawfully unable to do so.
Considering that this fee applies whether you buy 1 bottle or 20, we recommend purchasing in bulk, increasing our savings. Our low prices are designed to help you save money, and placing a larger purchase means fewer orders over time, helping you save even more.

PICK-UP IN STORES

During checkout, you may get an option to PICKUP IN STORE

If you are in a state with one of our stores or an affiliate reseller, you may opt to pick up your order and age verify at no charge.

If you are in a state where we contract for age verification service, you will be able to pick up your order at a reduced charge or no charge.

For your convenience, we are working hard to sign up as many pick up locations in states where this is required.

THANK YOU FOR YOUR BUSINESS!

We could not have made it since 2011 without you and over a hundred thousand other customers like you. We appreciate every customer and every order, and hope we continue to meet your expectations.

HAPPY VAPING!