ORDER STATUS and TRACKING


WHERE CAN I FIND MY TRACKING NUMBER AND SEE MY ORDER STATUS?

You can see your Order Status (See below for Order Status Definitions) anytime by clicking :
Click here for CURRENT PROCESSING TIMES
Click here for
CURRENT PROCESSING TIMES

Click here to CHECK THE STATUS or LOOK UP TRACKING FOR AN ORDER
Click here to
CHECK THE STATUS or
LOOK UP TRACKING FOR AN ORDER

ORDER STATUS

Status What it means
Awaiting Fulfillment We have received your order and it is in the queue to be processed
Creating Your Label Order is being prepared to go to Product Creation. We are making your bottle labels, order control sheets, packing slips and address labels. This process is quick and performed daily at 7:30am PST
In Production Your order is in production. All of the above are completed and your order is being custom made to your specifications, and will go through our Quality Control Process. It will then go to Shipping where the bottles will be inspected, caps tightened, bottles counted, poly-bagged, packaged, weighed, and postage affixed.
Shipped Once your package is shipped, you will receive an email with your tracking information. NOTE: It is not uncommon for the USPS to not update 'Tracking' on packages right away. Please allow 24 hours for USPS to scan your package and update their tracking system.


TRACKING

About More Information
TRACKING USPS Tracking® service provides end-to-end item tracking and is available for most domestic mail products that are large enough and that are addressed to domestic locations, including to limited Army Post Offices (APOs), Fleet Post Offices (FPOs), Diplomatic Post Offices (DPO) destinations and to ZIP Codes in U.S. territories and possessions.
HOW TO VIEW YOUR TRACKING At the top of any ECBlendFlavors.com webpage, click on 'Track Order'

The USPS Tracking page gives you the current status of an item along with other tracking information. That info includes, if available, delivery and/or attempted delivery information, including date and time of delivery as well as the delivery location of the item (mailbox, reception desk, neighbor, etc.).

More about tracking on the USPS website: USPS Tracking - The Basics
LOST or DAMAGED SHIPMENTS - FILING A CLAIM
  • If you paid for additional insurance during checkout, submit a HelpDesk ticket to ECBlend and we will assist you with filing a claim
  • Claims may also be filed online at: USPS Claims. You are required to wait for at least 7 days (Depending on shipping method) before filing a claim on lost packages.
  • If you did not pay for additional insurance but paid for Domestic Priority Mail, the USPS now provides insurance up to a certain amount included in the cost of Priority Mail, please visit USPS Claims to file a claim with USPS.
  • If you did not pay for insurance during checkout, the USPS may still be able to locate your missing order. Please visit USPS Missing Mail for more information
  • If you are a wholesale customer, and your shipment has been shipped by UPS, FedEx or Domestic Ground Carrier, call our Customer Service or your wholesale account manager to assist.


SHIPPING TIME SCHEDULE

Shipping Process Time Schedule
SHIPPING FROM (F.O.B.) All orders shipped from ECBlend Flavors ship from Medford Oregon, 97501 United States )
TIME STAMPS From "Your Order has been Shipped" notice, or go to MyAccount, select the Order you wish to view
If the time shipped is before 5 p.m. Your order was delivered to the Post Office before their cut-off time for the day
If the time shipped is after 5 p.m Your order was delivered to the Post Office after their cut-off time, and should be processed by the Post Office in the morning
Saturdays: (If your order shows shipped on a Saturday) Saturday cut-off time (at the Post Office we drop-off at) is 3 p.m.
Sundays: (If your order shows shipped on Sunday) Your order was delivered to the Post Office on Sunday, and should be processed by on Monday
Holidays (official): (If your order shows shipped on a Federal Holiday) Your order was delivered to the Post Office on a holiday, and should be processed on their next scheduled work day